
Equip Yourself to Make a Difference: Mental Health Support Course for First Responders
Welcome to the Nationally Recognised Course in Mental Health Support for First Responders, a program designed to empower you with the knowledge, resilience, and practical strategies to support mental health during crises.
Who is this course for?
Although this course has a first responder focus, it’s ideal for anyone who wants to better understand mental health challenges and provide meaningful support.
While first responders are often thought of as professionals trained to handle emergencies, the reality is that anyone can be a first responder. Whether you’re a bystander at the scene of an emergency or offering emotional support in a time of need, the skills you’ll gain in this course will prepare you to respond effectively when it matters most.
Why Choose This Course?
Nationally Recognised: This course meets the highest standards, ensuring you receive quality education and practical skills.
Time-Efficient: Designed as a short course, it offers a streamlined approach that balances comprehensive learning with minimal time commitment.
Practical and Applicable: Gain hands-on skills to immediately make a difference in your community, workplace, or personal life.
What You’ll Learn:
Recognise signs and symptoms of mental health concerns in yourself and others.
Respond with confidence, offering practical support during critical moments.
Understand how to provide immediate care and reassurance until professional help is available.
Build resilience and learn strategies to manage the emotional impacts of crisis situations.
Whether you’re looking to enhance your mental health support skills or take the first step in understanding mental health challenges, this course will provide you with the tools you need to make a positive impact.
Enroll today and become a confident, compassionate responder in any situation. Together, we can support mental health and build stronger, more resilient communities.
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The following units will be included in your certificate:
11244NAT - Course in Mental Health Support for First Responders
NAT11244001 - Develop knowledge of mental health support for first responders
NAT11244002 - Provide mental health support for first responders
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This course can be delivered/assessed in the workplace or at facility organised by the training provider.
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Course durations can vary for multiple reasons, so the durations below are the minimum possible amount.
Face-to-Face Face to Face contact time of at least 6 Hours
Online with face-to-face assessment Face to Face contact time of at least 1 Hour 30 Mins
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An individual undertaking this course with Allens Training Pty Ltd will need to demonstrate the following to be eligible for entry:
Communication skills sufficient to engage in effective dialogue, and understand complex concepts related to mental health
Online study options: The online learning program can be found in the student portal. Students must have access to a computer, smart phone, tablet or other electronic device with access to the internet to complete the online studies and practical assessment.
Please note: It is expected that the online pre-course learning will take up to 3 hours to complete.
However, these are approximate timeframes only. Individuals who previously completed similar training may complete the online component in a shorter timeframe. An individual who is new to training may take longer to work their way through all the learning content and theory questions.
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Individuals undertaking this course will be expected to complete both written and practical assessment tasks.
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This certificate does not require renewal
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Please note that enrolment to this course is made with Allens Training Pty Ltd RTO 90909. Please refer to the student handbook located on the RTO website allenstraining.com.au (https://allenstraining.com.au/students/student-handbook) for all details relating to rights and responsibilities including complaints and appeals.
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Practical task demonstrations:
Case Study: Demonstrate an understanding of mental health
Scenario 1 - Provide Support for a mental health concern
Scenario 2 - Provide Support for a mental health crisis
Theory assessment - A written assessment consisting of multiple choice and short answer questions. All questions must be completed.